Customer Relationship Manager (100%, all genders) at SWISS Aviation Software

Darum lohnt es sich

pWe're looking for a motivated new colleague ready to take ownership across the full account lifecycle, from strategy to execution to commercial growth. /ppbStarting date /b: as soon as possible /p ppbTasks /b /p /p liManage account plans, relationships, and customer insights /li liAct as main contact (strategic operational) /li liMonitor satisfaction, usage, and risks; drive improvements /li liCoordinate internally and communicate product updates /li liProvide tailored support and maintain CRM data /li liLead commercial discussions and close deals /li liDrive upsell/cross-sell and manage growth pipeline /li liSupport customer planning and build reference clients /li ppbBehind the scenes /b /p /p Video: pSWISS Aviation Software /ppSwiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. /p ppbBenefits /b /p /p pSports facilities and showers /p pAttractive company pension scheme /p pSubsidized parking or public transport /p pDiscounts on insurance /p p13th monthly salary /p pCompany health management /p p25 days of annual vacation /p pModern offices /p pFlight benefits /p pCrew credit cards /p pRemote working (e.g. from home) /p pTime-outs (sabbaticals) /p pFlexible workhours and part-time working models /p pDiscounts /p pDiversity programmes /p pPaid maternity and paternity leave /p pSports facilities and showers, Attractive company pension scheme, Subsidized parking or public transport, Discounts on insurance, 13th monthly salary, Company health management, 25 days of annual vacation, Modern offices, Flight benefits, Crew credit cards, Remote working (e.g. from home), Time-outs (sabbaticals), Flexible workhours and part-time working models, Discounts, Diversity programmes, Paid maternity and paternity leave /p ppbRequirements /b /p /p liStrong interpersonal skills and a solution-oriented mindset /li liUniversity degree preferred /li liEnglish mandatory: excellent written and verbal communication and presentation skills.

Additional languages are an advantage /li liKnowledge of AMOS and familiarity with the broader LHT digital ecosystem products is a strong plus /li liProficiency in MS Office applications and CRM software products (e.g., Zoho, HubSpot, Confluence) /li liTeam player, flexible, proactive, and able to work independently in a fast-paced environment /li liWillingness to travel (20%) /li ppbContact /b /p /p pHuman Resourcesbr/Swiss AviationSoftware Ltd. /p ppbCompany /b /p /p pAbout Swiss AviationSoftware Ltd. /p Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation.

As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines.

To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 230 customers worldwide.